Accessibility
The house and estate are disability-friendly and there are parking bays for blue badge holders. There are some steps around the estate, especially on the Woodland Walk where the path is surfaced with bark chippings. Alternate access routes are clearly sign-posted.
Babies and toddlers
In order to preserve our historical items, pushchairs and prams are not permitted in the house or Orangery. A storage area for these items can be found near the rear door of the house and locks are available. Please ring the bell at the back door and a staff member will attend.
We have two HippyChick Hipseats available for visitors to borrow.
Baby-changing facilities are available in the courtyard and Orangery toilets.
Mothers are welcome to breastfeed their children anywhere on the site. Staff can arrange a discrete space if requested.
Dogs
Sewerby Hall and Gardens welcomes responsible dog owners. Dogs must remain on leads at all times. Only Assistance Dogs are allowed in the zoo, house, children's adventure playground, Stables Gift Shop, Orangery and Clock Tower Cafe. There is a section in the cafe where all dogs are permitted.
With the exception of assistance dogs, dogs are not permitted to attend certain events such as the Adventure Cinema evenings and the Winter Woodland event.
Language and alternative formats
If you require any of our information in Braille, large print or languages other than English, please call (01482) 393939.
Mobility aids
To enjoy the house and grounds to their fullest, visitors with walking difficulties may need to consider bringing their own mobility aids.
There are various mobility shops in Bridlington which hire equipment out on a daily basis.
Disabled access to the house itself is at the rear of the building through the courtyard and there is a lift to all floors.
Due to conservation issues motorised wheelchairs, buggies or scooters are not permitted in the house or the first floor of the Old Laundry Block. We have a small amount of hand-pushed and self-propelled wheelchairs for use inside and these are available on a first come, first served basis.
No Smoking areas
You are not allowed to smoke cigarettes, use e-cigarettes or vape in any indoor areas (including the house, Orangery, cafe, shop, Welcome Centre, training rooms and public conveniences) as well as The Courtyard, Clock Tower Cafe Terrace (the outdoor seating area), the Children's Play Area, Zoo and Marquees. The ban is part of the wider East Riding of Yorkshire Council No Smoking Policy and for the comfort of all visitors.
Parking
Blue badge parking is available in the main car park for our visitors.
Visitors are advised to contact the pay box attendant on arrival if there are any difficulties with parking. A member of the team will advise accordingly.
Alternative parking may be available subject to ground conditions, events and activities.
Registered carers
Carers are allowed free access to the estate when accompanying a cared-for person. The cared-for visitor pays the standard admission fee.
The cared-for person is asked to provide evidence on arrival, this can include:
- Front page of DLA letter
- Front page of PIP letter
- Front page of Attendance Allowance letter
- Evidence that you are registered as severely sight impaired
- Recognised Assistance Dog ID Card
- Access Card which includes the carer symbol (+1)
Arrangements can be made if more than one carer is required to support the cared-for person.
On the Land Train, one carer is allowed to travel free with each cared-for visitor who will be charged the standard fee.
Toilets and changing
There is a unisex disabled toilet in both the Orangery and the courtyard.
There is a Changing Places unit located within the courtyard and a radar key can be obtained from the Welcome Centre.
Visual Impairment
For conservation reasons, many of the rooms inside the house have low lighting. Please allow sufficient time for your eyes to adjust, particularly when using the stairs.
Guide dogs are welcome in the house.
It is possible to arrange Collection Handling Sessions for visitors with visual impairment. These require prior notice; if you wish to arrange a handling session please call (01262) 673769 to advise us of your visit and needs or complete the enquiry form.
Website Accessibility Statement
Updated 24/07/2023
This accessibility statement applies to www.sewerbyhall.uk, which is operated by East Riding of Yorkshire Council.
We are working to make content on this website easy for everyone to find, read and understand, and to make it compatible with assistive technologies which are developed inline with accessibility standards.
Visual Story
To help prepare for your visit, we have a created the Visual Story for Sewerby Hall and Gardens to show and explain what to expect throughout your day.
This is a PDF which you can view and download before your visit, or bring with you on a device or printed out. This guide has been written with Autistic children and young people, and people with additional needs in mind.
It covers all areas of the property, and where stimulus may be present, such as sudden or loud sounds, when it may be busy and where to go for quiet. For further questions or support, please get in touch with our Welcome Centre ahead of your visit or on the day. We look forward to seeing you at Sewerby Hall.
Download Visual Story (PDF 70mb)