Will I need to wear a face covering during my visit?
Visitors to Sewerby Hall are encouraged to wear a face covering when visiting the House, Shop, Café, Welcome Centre and toilets, but it is not mandatory.
Is social distancing in place?
We ask that visitors respect other people's space. Remember hands, face, space when visiting. Track and trace applies in the house, café and welcome centre, please use the check-in points.
Do we need to book in advance?
Visitors are encouraged to pre book tickets in advance to guarantee admission. You can pay on the gate however this is subject to ticket availability on the day.
Can I visit the Worklink sales area?
Yes; the Worklink sales area based near the Victorian Greenhouse is open to all visitors. A one way system will be in place around the sales area, entering from the side of the Sales Greenhouse through the wooden gate and exiting through the car park. Only contactless payments will be accepted. There will be hand sanitizers on entry, at the payment station and by the exit. A maximum of ten people will be allowed in the sales area at any one time.
Do I need to pay/book a ticket for a child under 3?
No; there is no booking required for Children under 3 years old.
My ticket says 9.30am do I need to visit at this time?
No; this is our opening time. You can visit at any point in the day, last admission half hour before closing. Please note, you cannot book for the same day online.
Do I need to book a ticket if am an annual pass holder?
Yes; Annual Pass Holders, Great Houses and Historic Houses pass holders must show their passes on arrival, even with a pre-booked ticket.
I held an annual pass during the January lockdown. Will I get an extension?
Yes; for annual pass holders, we are offering a 14 week pass extension (pro rata). This is to cover the lockdown from 5 January until 12 April (when the zoo re-opened). To claim, pass holders must email firstname.lastname@example.org with your name, address and card numbers.
Is the land train running?
Yes; visitors are encouraged to wear a face covering but it is not required. Please note the land train is only running to Limekiln lane due to the works on the seafront.