Will I need to wear a face covering during my visit?
From Friday, 10 December 2021 it will be mandatory to wear a face covering in all indoor spaces, including: The House, Welcome Centre and the Stables Shop.
Is social distancing in place?
We ask that visitors respect other people's space. Remember hands, face, space when visiting. Track and trace applies in the house, café and welcome centre, please use the check-in points.
Do we need to book in advance?
Visitors are encouraged to pre book tickets in advance to guarantee admission. You can pay on the gate however this is subject to ticket availability on the day.
Can I visit the Worklink sales area?
Yes; the Worklink sales area based near the Victorian Greenhouse is open to all visitors. A one way system will be in place around the sales area, entering from the side of the Sales Greenhouse through the wooden gate and exiting through the car park. Only contactless payments will be accepted. There will be hand sanitizers on entry, at the payment station and by the exit. A maximum of ten people will be allowed in the sales area at any one time.
Do I need to pay/book a ticket for a child under 3?
No; there is no booking required for Children under 3 years old.
My ticket says 9.30am do I need to visit at this time?
No; this is our opening time. You can visit at any point in the day, last admission half hour before closing. Please note, you cannot book for the same day online.
Do I need to book a ticket if am an annual pass holder?
Yes; Annual Pass Holders, Great Houses and Historic Houses pass holders must show their passes on arrival, even with a pre-booked ticket.